WHAT WE DO...
***NO MOBILE PHONE AND LAPTOP FOR NEPAL, CUSTOMS IS NOT ACCEPTING THESE ITEMS CURRENTLY.***
Depot Drop Off : From $14
Door To Door From $ 38
You can drop off your shipment at our Sydney depot. and we will send your courier to Nepal for $14 up to 1 Kg parcel. Price is based on volume or actual weight – whichever is higher. Price does not include any duty or taxes at destination. This price is designed for online shoppers who wants to shop in Australia and send to Nepal. However you can still avail this price if you physically drop off or send to our depot by mail/courier. This price is only available for 1 kg, 2 kg, 3 kg, 5 Kg and 10 Kg.
Courier To Nepal from Australia starts from $38 for door to door when you book online. And pick up and delivery address is within Metro area. Price does not include Duty and Taxes at destination. You can check price and book online using your debit or credit card or paypal. Instant confirmation of booking with Tracking number. You can call us at 1300 658 775 or Join us through Live Chat for further details.
Express Documents From $42
Electronics With Battery
If you want to send an urgent courier to Nepal. we have express document service from Australia to Nepal. We will deliver your express document up to 1 kg for $42 and changes. This Door To Door Courier service to to Nepal; is offered when pick up and delivery is within metro areas in Australia and Nepal. Online booking only. Instant booking confirmation. For more information please contact us at 1300 658 775 or Join Us through Live Chat.
Handling customs in Nepal can be difficult and we offer services where our office in Nepal. directly deal deal with customs and clearance in Nepal. If you are sending any items with battery in it such as Laptop, Mobile Phone, Tablet, Watches, Television. As well as all of these items attracts customs duty in Nepal. Also to note that Battery is considered to be dangerous goods. And we have separate procedure of handling items with batteries and there is an additional charge of $40 is involved.
If you are sending a courier to Nepal and there is any customs duty to be paid. you can choose to pay in Australia or in Nepal. If you decide to pay in Australia there will be an additional charge $20. 00 as administration fee to accept duty in Australia.
WHAT THEY SAY...
What are our clients are saying about us?
Thank you so much for organizing the box to get to my daughter in USA. It got there in two days. Excellent service.
Yesterday My packaged chair was picked up from Newcastle NSW and whisked away to UK. All very efficient and the papers seemed to be in order. Thank you so much for the excellent service.
Have to say best service, so appreciated and will definitely use you again and recommend you for sure.
The luggage arrived safely in Spain yesterday – even sooner than the short period of time that was scheduled! I would just like to say a huge thank you for all your help with the shipment.
How Does It Work
Step 1First Step is to book your Delivery in Nepal using our special Coupons For Online Shopping From Australia. This coupons will give you a reduced price starting from Aud $15 for Delivery form Australia to Nepal. Price includes delivery in city areas only. You will get instant booking confirmation along with the consignment number. You will need this consignment number/Tracking number when you finalise shopping from Australian website. You must provide this consignment number along with Australia delivery address.
Step 2You can shop from multiple websites in Australia and get them to deliver your items to our address in Australia. When you provide Australia delivery address to your online retailers, you MUST provide the consignment number you received in step 1. Your delivery address is as follows : Your Consignment Number (eg. N96901234) , 星火电竞 , 9/10 Ferngrove Place, Chester Hill, NSW 2162. Phone: 1300 658 775. To ensure your shipment is handled properly in our warehouse Consignment Number must be there along with delivery address in Australia. All you need to do is book a shipment from Australia to Nepal using our website www.dtdcaustralia.com.au. Choose Type of Parcel as “Parcel/Cartoon/Baggage” and please provide the weight and dimensions if you know or you can book for the weight and dimension you expect to be. Once you hit quote you will get to the next screen showing price for door to door. This is not a Door To Door service . You can only use this discount coupon if your shipment is delivered to our designated delivery address in Australia by courier, Post or any drop off at our depot required paperwork. At this point you can use the Coupon Codes below for the discounted price for this service. Once you use the coupon code your price will be reduced and you can finalise the booking. Condtions for Using Discount Coupon Codes Provided Below: This Discount Coupons are only valid when you are booking a shipment that will be deliverd to our designated address by courier or Post only. If any of te following Coupon Codes are used for any Door To Door Service NO REFUND will be provided. Only Credit will be available with a deduction of admin fee of $30 as minimum. If you do not agree with this condition, please do not use any coupon codes starting with OzNepal. Discount Coupons are provided based on the booked weight. If you are using a discount coupon code of higher value for a smaller shipment ( such as booking a shipment for 5 Kg and using a discount provided for 10 kg ) it will be considered as an attempt to use the dicount coupons fraudelently and 星火电竞 reserves the right to cancel your order by issuing a refund after deducting an adminstration fee of $30. If you do not agree with this terms, please do not use any coupon codes starting with IndOz. For any Booking made through 星火电竞 website, our standart Terms & Conditions will apply along with conditions provided above. Delivery Charges And Coupon Codes For Shipment Dropped Off At Our Sydney Depot: This service is only created for Online shoppers living in Australia however this service is available to anyone willing to drop off the shipment at our depot physically or by courier or Post with a Booking Reference number generated from this website . This price below is only for drop off at our depot in Sydney. Courier To Nepal From A$ 10 : Coupon Code : OzNepal500 Courier To Nepal From A$ 15 : Coupon Code : OzNepal1000 Courier To Nepal From A$ 20 : Coupon Code : OzNepal2000 Courier To Nepal From A$ 30 : Coupon Code : OzNepal3000 Courier To Nepal From A$ 40 : Coupon Code : OzNepal4000 Courier To Nepal From A$ 50 : Coupon Code : OzNepal5000 Courier To Nepal From A$ 100 : Coupon Code : OzNepal10000 Questions ?Please call 星火电竞 at 1300 658 775 or email us 星火电竞
FREQUENTLY ASKED QUESTIONS(FAQ’s)
Q.) How this system works?
We have provided the steps to follow to be able to use this service. You can use any website in Australia for your online shopping as long as they offer delivery within Australia. Before you finalise your shopping you need to book your delivery from Australia to India and you need to provide the consignment number you got from 星火电竞 to your online retailer. When you finalise your shopping, you must provide our office address as your delivery address in Australia with the consignment number you got from 星火电竞 .
Q. What if my shipment weight is more that what I have booked in 星火电竞 website ?
No problem at all and in fact we expect that you can not be accurate with the weight and dimensions when you have not seen the item. You can book this delivery with the weight and dimensions that you can think of and that is not a problem with us. We are going to check the actual item dimension and weight once they arrrive in our Sydney depot and we will ask for additional payment or issue a refund if weight and dimension is not correct. You will only pay for the weight and dimensions of the actual item.
Q. I do not know the dimensions of the item- does it really matter ?
Yes, it does. Chargeable weight is the greater of the dimensional weight and actual weight. Dimensional weight is calculated by multiplying the 3 sides (measured in centimetres) of a packed item and then you divide that by 5000 will give you dimensional weight or volume weight. If the volume weight or dimensional weight is 5 kg and actual weight of the item is 2 kg we will charge you for 5 Kg in that case.
At the time of booking with 星火电竞 , we do not expect you to know the dimensions of the item so you can book as per the dimenson you know however 星火电竞 will charge you greater of the dimension weight and actual weight when your shipment arrive in Sydney.
Q. I have provided your address for Delivery to my online retailer but I have not booked shipment with 星火电竞 yet. What now ?
First of all 星火电竞 will not be responsible for any loss or damage of the shipment that you are expecting to be delivered to our address in Australia office. In this circumstances there will be an admin fee of $25 will apply to locate the shipment in our depot in Australia. If you have more than one item with this incomplete address every item will be subject to an admin fee.
Q. If there is any loss or damage what we can do ?
If there is any tampering or damage from your retailer we will report it you before we move this shipment from Australia. We can not be responsible for any loss or damage that was reported to you at the time we received the shipment. We are unable to communicate with your retailer at any stage such as this and we will leave this with you to resolve. We can hold your shipment for up to 30 days in Australia for free of charge.
You can buy insurance coverage for loss or damage from our website at the time of booking only and it costs you $12.50 for the value of $500. Minimum coverage you can buy is for $500 and you can choose to buy coverage up to $4000 and will cost you $12.50 for each $500 coverage. Your coverage only begins from the day we have your shipment in our depot.
Q. We need to get the shipment delivery within certain date. Can you expidite the delivery ?
That depends on the status of the shipment. If your shipment is already in our depot, we can offer a solution at that point with additional charges based on the requirements. You can contact us after you finalise the booking on our website in case you need to upgrade from standard service to express. There will be additional charges for that depending on the chargeable weight and delivery postcode in India.
Q. Can DTDC in Australia do a Pick up?
) No. This is specially designed for Online shoppers from Australia and drop off in our depot with booking made prior to drop off however if you follow the process described above you can drop off or courier your shipment to the address provided and pay the same charges. This service is only available for shipment up to 10 kg.
Q.If youbook more than 1 item from different online retailers in Australia, then how does it work?
If you shop online we can consolidate upto 5 shipments within 15 days or your booking with 星火电竞 . In our office in Australia we will put together all the parcels booked by you from different e-commerce sites and will deliver it to you in Nepal as long as we receive all of them within 15 days of booking with 星火电竞 . We also require a written notification that you have multiple shipment to be consolidated and consolidation charge of $15 will required to be paid.
Q. What If 15 days is not enough?
AUD $10 for the shipments per week after 15 days will be charged for storage.
We cannot hold your shipments more than 4 weeks after 15 days.
After 4 weeks time we will forward the parcel to Nepal. We will not be waiting for any pending parcel to arrive in our address in Australia.
Q. What are the items which are not included in this system?
These are the following list of items not included in this system:
Heavy Shipments over 10kgs, Medication(Any kind of medicines,Ayurveda), Any kind of battery or battery items not allowed, Any kind of Liquid/Liquors, Aerosole products, Inflammables, Jewellery, Currency, Curio and food items.
Q Who will pay any duty or taxes or any Quarantine Charges?
When you book with 星火电竞 you agree with our Terms and Conditions and part of the agreement is that you agree to pay any duty, taxes or charges at destination.
If the value is over Rs.25000 then additional charges will be applied.
If the value is above AUD1000, formal clearance charge will be applied.
Proof of Purchase will be required if the value of items exceeds Rs. 25000 or 800 AUD.
Q. Can I change the delivery address?
A.) Yes, you can change the delivery address but an additional charge of AUD $9.99 would be levied for changing address.